Privacy and Cookie Policy | Come Rent

Article 1: Introduction: The Purpose, Scope and Basic Definitions of Our Policy

1.1. Our Purpose and Commitment to You As Come Rent ("Our Company"), we attach utmost importance to the protection of your personal data and the privacy of your private life. This "Privacy and Cookie Policy" has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") in order to explain with full transparency which personal data we collect and for what purpose, how we process this data, with whom we share it and your rights on your data when you use our website and other service channels.www.comerent.net

1.2. Understanding Our Service Model: How Is Your Data Processed? At the core of our services, we offer you maximum choice A hybrid business model Sleep. Understanding this model is essential to understanding the journey of your data:

Direct Provider: Self-owned How to Rent FilosuWhen you rent a car from , the Data Controller is directly Come Rent.
Intermediary Service Provider (Broker): From our platform, you can create a "Partner Company" When you choose (Turkey's other elite rent a car companies), we act as a bridge that securely transmits your reservation to that company. In this case, your data required for the performance of the rental service is shared with the relevant Partner Company and that company becomes the Data Controller for its own processes.

Come Rent hibrit iş modelinde kişisel verilerin işlenme ve paylaşılma akışı.

Article 2: Cookies and Our Purposes of Use

2.1. What is a Cookie? Cookies are small text files that are stored on your device when you visit our website and allow us to remember information about your visit (language selection, search preferences, etc.). Our goal is to give you a faster, smarter, and more personal experience.

2.2. Types of Cookies We Use and Their Purpose

Mandatory Cookies: It is absolutely necessary for the secure operation of our site for basic functions such as being able to navigate through the reservation steps. These cookies are not subject to your consent.
Performance and Analytical Cookies: How many people visit our site, which pages are popular Anonymously It allows us to increase our service quality by analyzing. (e.g. Google Analytics).
Functional Cookies: If you have searched for the location of "Izmir Airport" before, they are cookies that save you time by remembering this, store your language selection and personalize your experience.
Marketing and Advertising Cookies: These are cookies that allow us to show you car rental campaigns and offers based on your interests on our site or on other platforms such as social media. (Ex: Facebook Pixel, Google Ads).

For more detailed information and full details on how to manage cookies Detailed Cookie Policy You can examine it.

Article 3: Personal Data Collected, Purposes of Processing and Legal Reasons

Data Category	Purposes of Processing	Legal Basis (KVKK Article 5)
Identity & Driver Information (Name, Surname, TR No, Driver's License Information)	Establishing a contract, delivering the vehicle, making a legal notification to KABİS.	Establishment/performance of a contract, clearly stipulated in the Law.
Contact Information (E-mail, Telephone)	Reservation notifications, customer support, invoice sending, permission marketing.	Performance of the contract, Legitimate interest, Explicit consent (marketing).
Financial Information (Masked Card Information)	Management of secure payment, provision and return processes.	Performance of the contract, Legal obligation.
Customer Transaction Information (Booking Details)	Provision of service, demand management, analysis of service quality.	Performance of the contract, Legitimate interest.

Article 4: Parties to whom your personal data is transferred

Your data is never shared with third parties, except when required by the service and legal obligations.

Partner Car Rental Companies: In the reservations you make with our broker model, your mandatory information is shared with the relevant Partner Company in order to provide the service to you.
Official Institutions and Organizations: Your rental information, as required by law Rental Car Notification System (KABİS) It is shared with the General Directorate of Security to be notified. It can also be shared with other public institutions in line with legal requests.
Suppliers and Business Partners: Organizations that provide payment infrastructure Interbank Card Center Our reliable business partners from whom we receive services such as information technology services (server, software) and marketing (with your explicit consent) in accordance with their standards.

Article 5: Data Security: Your Information is Safe with Us

Article 6: Managing Your Cookie Preferences

You have the right to control the use of all cookies except mandatory cookies. You can easily manage your preferences through the "Cookie Management Panel" on our site or from your browser settings. For detailed browser settings:

Google Chrome | Mozilla Firefox | Safari

Article 7: Your Rights Under KVKK: You Are in Control of Your Data

Pursuant to Article 11 of the KVKK, you have full control over your data.

KVKK kapsamında bilgi alma, düzeltme, silme ve itiraz gibi kişisel veri sahibi haklarınız.

In order to exercise these rights, you can send your request to the address or [email protected]On our contact page You can send it to us via the form. Your applications will be finalized within the legal period of 30 days.

Article 8: Final Provisions and Dispute Resolution

This policy may be updated in accordance with changing circumstances.
For our corporate services Corporate Leasing The conditions on the page apply.
In the event of disagreement, dialogue is our priority. Legal remedies for unresolved situations:
- TÜRSAB - Association of Turkish Travel Agencies
- KVKK - Personal Data Protection Authority
For all other questions Frequently Asked Questions You can visit our page.
For application to the data controller and other details Cookie Policy You can review our page.